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Privacy Policy

Your privacy is important to us. It is Genoma's policy to respect your privacy regarding any information we may collect from you across our website, wearegenoma.com, and other sites we own and operate.

  • We only ask for personal information when we truly need it to provide a service to you.
  • We collect it by fair and lawful means, with your knowledge and consent.
  • We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Information We Collect

We collect both personal and non-personal information for various purposes to provide and improve our service to you. Personal information may include, but is not limited to, your name, email address, telephone number, and billing information. Non-personal information includes data like your browser version, the time of your visit, and other anonymous data.

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

The information we collect is used to provide and maintain our service, notify you about changes to our service, allow you to participate in interactive features when you choose to do so, provide customer support, and monitor the usage of our service.

Data Security

We strive to use commercially acceptable means to protect your Personal Information. This includes using encryption for your data and maintaining robust security protocols to prevent unauthorized access, disclosure, copying, use, or modification.

Your Data Rights

You have the right to access, update, delete or change the information we hold about you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

International Data Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Children’s Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

This policy is effective as of 8 April 2024.